To help assist the ITSM community, I recently collaborated with Randy Steinberg, a published ITIL Author and fellow ITIL Consultant, to produce the material you are about to gain free access to.

We co-hosted a two hour content packed Teleseminar covering the top, most burning questions, that readers of the IT Service Blog really wanted answering. Using proven strategies, methods and real world ITIL Implementation experience we covered tons of ground on the Teleseminar.

We covered a lot of ground in that two hours, dealing with topics like:-

- Selling ITIL through "lenses"
- Overcoming real-world objections
- How to calculate ITIL's ROI
- Maintaining momentum and buy-in
- Organizational Change (in waves)
- How to start ITIL from 'scratch'
- Nine things that just work
- ITIL for small organizations
- How to implement the CMDB
- How to implement a Service Catalog

Access is totally free. I only need your permission to e-mail you the special access ID and Password. I also plan to keep you updated on some follow-up Teleseminars and other aspects of ITIL.

Everything is automated and it takes less than a minute to activate.

Register Here!

Enter your Primary e-mail address and First Name,
then click Register!

IMPORTANT!

After You Click Register - Please check your in-box for new mail.
Look for an e-mail with “Response Required” in the subject line.

Simply click the confirmation link inside to receive your
free Access ID and Password for the
Special Download Area.

I trust you will find these resources useful and I really hope they add value to your overall ITIL Implementation.

Wishing You Great Service!

Robin Yearsley.
IT Service Success.